I placed an order via the phone ordering a Gyro sandwich NO ONIONS. I specifically asked for no onions 3 x's. I have a slight irritability with onions. When I arrived to pick up my order I asked again. on my way back to work I bit into my sandwich and found there was indeed onions on my sandwich. I called back and the guy who answer the phone and called me by name was informed there was onions on my Gyro. He apologized and stated I could return and get a whole new sandwich whenever I come back in. I then received another call stating that the sandwich needed to be returned and I explained to the lady that I already threw it away. she was very rude and stated well I can only offer you 10% off. I'm not happy at all.... this was a waste of my time and lunch break:(
Had to wait over 10 minutes for food. There were 3 cooks, 4 people working counter, a drive through person, and a manager. So, plenty of staff. My order wasn't wrapped properly, hot dogs spilling out, mustard and onions everywhere. Paper bag tore apart. Was a mess. Food was good.
Food was wrong when I got it, But they fixed it. Was good. I will go back!
I've eaten here many times before with never a problem. Today I ordered a quart of chicken noodle soup and the girl told me there wasn't enough for a quart so as I was debating which other flavor to get, I was told that there actually WAS enough for a quart. I paid the $9.62 and when I got home and opened the container later that day, I discovered it was all broth. When I called and talked to the supervisor "Cheryl", she told me I could bring the soup back and exchange it for a different soup. After telling her that this would be pretty inconvenient getting back in my car and driving all the way back and exchanging the soup for something that could have been avoided so easily at the time, she said all she could do was give me 90 cents off of another quart the next time I come in. It's not like I had to "prove" that what I was saying was true. The girl who worked there knew exactly what she did and could easily verify my story. So I guess I am out the other 8 bucks plus and "Cheryl" really acted as if she didn't care. She expalined it was company policy and absolutely no exceptions. They just lost a very good customer due to their poor customer service...
Decent beef. Fries are huge. Make sure you ask for the beef dipped or it's too dry.
Pop S Italian Beef Sausage is a US Restaurant based in Crown Point, Indiana. Pop S Italian Beef Sausage is located at 1150 N Main St, Crown Point, IN 46307, USA.
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